Analysis
When a customer approaches K7 Machinery with a request for an automation solution, the first step is always a thorough needs assessment.
We visit the site where the machine will be installed and gather information about the location and possibly other functions in the production line. This preliminary work forms the basis for us, in collaboration with the customer, to define the requirements and success criteria for the solution. We then prepare a preliminary layout drawing that forms the basis for the offer and a production plan.
Design and development
After the order is placed, we issue an order confirmation and begin the design phase. Here, we complete the final design work and prepare the definitive drawings for production. In addition, we start documenting the machine according to applicable regulations and standards.
Production
During the production phase, individual parts are manufactured in our workshop, and special components are procured externally. The machine is then assembled in the workshop, and we conduct a Factory Acceptance Test (FAT) to ensure the system’s performance meets the agreed purchase specifications. This test is approved by the customer, after which the machine is installed at the customer’s site.
Our technicians often remain on-site after installation to help adjust the machine so it is ready for production.
After this, a Site Acceptance Test (SAT) is carried out. This test ensures that the machine operates correctly at the customer’s location. Upon successful SAT approval, we consider the project completed.
Partial invoicing for the solution typically occurs at startup and after the approved FAT, with final invoicing following the approved SAT.
After sales service
We take pride in ensuring our machines operate optimally, which is why we maintain quick response times via email and phone, allowing any adjustments and modifications to be made as quickly as possible. Our team of skilled technicians is ready to respond if needed—both during and beyond the warranty period.